Rusty S. Swayne

tidbits and tangents

Rusty S. Swayne

My name is Russell S. Swayne although I have gone by Rusty all of my life. I own a small web design/development studio named Mindfly (http://www.mindfly.com), have a wonderful wife and very precocious and yet extremely charming daughter.

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Pachelbel's Canon

I really love Pachelbel's Canon ...   seriously, it was my favorite "diddy" to play when I took piano -- however, I have been on hold with expedia.com for nearly three hours (not an exageration) due to the fact that Aloha Airlines closed down shop and for some reason they believe that playing the freakin song over and over and over and over and over and over is the way to go.  In short, I have had 3 phone calls, recieved incorrect information the first time, got dropped (after over an hour the second time) and am still on hold with an unresolved issue on my third attempt...

Just for the record, I still like Pachelbel's Canon, I am having second thoughts about Expedia.com and am wishing I dealt with the little roaming gnome guy.

Comments

Rusty Swayne

Rusty Swayne said...

Ahhhh!!!!!, %$#@ me! This is really the first time I have EVER WISHED I had a twitter.com account hooked to this blog so that I could sit here and gripe while I was on hold!

-March 31. 2008 21:40

Rusty Swayne

Rusty Swayne said...

It's official, expedia.com really blows with customer service ... the agent just got back on the phone and told me there was nothing they could do. Bye bye expedia.com!

-March 31. 2008 21:55

John

John said...

EXPEDIA tried to scam me once (Click on my website to read my case). They do put customers on hold for hours.
You are not alone. Read also hundreds of complaints at: http://www.expedianews.com

Is a scam. Spread the word because it seems that someone (helping EXPEDIA) is controlling internet traffic to prevent people to read all the complaint sin blogs and websites.

-March 31. 2008 21:59

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-May 17. 2008 12:22

 
 

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